Return/Exchange Policy

Effective Date: January 1, 2023

At Mimi’s Boutiques, Inc., we value your satisfaction and strive to provide you with the best shopping experience possible. If you are not completely satisfied with your purchase, we offer a clear and simple refund and return policy to ensure your peace of mind.

Refund Eligibility

Returns within 8 Days: You have up to 8 days from the date of receiving your product to initiate a return. If 8 days have passed since you received your purchase, we may not be able to offer you a refund or exchange.

Unopened and Unused: To be eligible for a return, your item must be unused, undamaged, and in the same condition as you received it. It must also be in the original packaging.

Refund Process

To initiate a return, please follow these steps:

Contact our Customer Service Team at [mimisboutiquesinc@gmail.com] or call us at [(510) 325-8511] to request a Return Authorization (RA) number.

Once you have received your RA number, securely package your item, including all original packaging and any included accessories.

Clearly mark the RA number on the outside of the package.

Ship the item to the address provided by our Customer Service Team.

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

Refund Approval

If your return is approved, we will initiate a refund to your original payment method. Please note:

Full Refund: You will receive a full refund of the purchase price, including any applicable taxes.

Return Shipping Costs: Return shipping costs are the responsibility of the customer, except in cases where the return is due to a mistake on our part.

Refund Processing Time

Refunds will be processed within 7 days of receiving and inspecting the returned item. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

Exchanges

If you wish to exchange your item for a different product, please follow the return process outlined above and indicate your preference for an exchange when contacting our Customer Service Team. We will do our best to accommodate your request, subject to product availability.

Contact Us

If you have any questions or concerns regarding our refund and return policy, please do not hesitate to contact our Customer Service Team at [mimisboutiquesinc@gmail.com] or [(510) 325-8511]. We are here to assist you and ensure your shopping experience with us is enjoyable.

Changes to this Policy

Mimi’s Boutiques INC. reserves the right to update or modify this refund and return policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.